What's your response time for Inver Grove Heights emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Inver Grove Heights the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Inver Grove Heights customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request — most Inver Grove Heights customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Inver Grove Heights, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
Most residential replacements in Inver Grove Heights take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Inver Grove Heights crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Every Skylight Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Inver Grove Heights homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Inver Grove Heights too?+
We serve Inver Grove Heights and the surrounding communities throughout Inver Grove Heights, MN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
